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As part of our service orientated policy we receive regular feedback from our clients regarding our service and experience on our safaris and activities.

  • Name: Philip Saunders, UK
    Comments:
    Wow! What a great bespoke package you put together for me. Thanks. I really appreciated the way in which we discussed my interests and how your suggestions as to what I should do resulted in the tailor-made holiday of a lifetime. The best four weeks that I have ever spent overseas.
  • Name: Mr/Mrs Spillane & Family
    Comments:
    The quality of the accommodation, meals, service and activities was excellent and enjoyed by all. The service expected from Private Connection Tours was met and exceeded. We will recommend it to all. !!
  • Name: Lauren Bard, USA
    Comments: Everything went smoothly, the excursions were arranged extremely well. For my first trip to Africa, it couldn’t have been better. Thank you for everything...
  • Name: Sharon Batemen, USA
    Comments: The arrangements were superb, the timing and co-ordination of multiple connections was fantastic, all was as it should be. The personal attention was appreciated and welcome!!!
  • Name: Mary Ottoson, USA
    Comments: I have no complaints about Private Connection staff, you are all wonderful! A bit of everything and an authentic experience – the native guides and local staff were wonderful.
  • Name: SUE MAY, USA
    Comments: Accommodations were fabulous – extra special care given by Anne - Every aspect exceedingly well done – very thorough, expectations met absolutely!
  • Name: Alejandro Caffarini Bálint, Spain
    Comments: Gerardo and I would like to express our gratitude for the arrangements you made for our trip to Mozambique.

Everything went very well from the outset. Andrew and Christopher guided us magnificently through the bumpy roads of Mozambique until our final destination at Zongoene Lodge. Christopher is not only a very skilful driver but also possesses great knowledge of the different animal species to be seen on the way. Andrew was a top-notch navigator, who in addition possesses astounding language skills – including what seemed to be a working knowledge of Shangaan!

Machampane deserves a paragraph to itself. It was quite an eye-opener to us to find such a well-managed lodge in literally the middle of nowhere. Everybody on the staff there was both friendly and extremely professional. The accommodation and the food were more than adequate and the game walk was very thrilling indeed.

But it was Zongoene Lodge that beat the lot. Neither Gerardo nor I had ever in our lives been to such a remote place, and do not think that many such places do exist in today’s globalised world. As you know, to access the facility one must turn off from the main tarred road and embark on a rather tortuous one hour’s drive along on a poorly maintained dirt road. But that is far from being the only feature that makes Zongoene Lodge a secluded outpost. For us, the most intriguing feature of the facility was its relationship with its adjacent marine environment. In the last few years disastrous floods have cut off the Lodge from the sea, which is now only accessible through a thin strip of sand that surfaces only during low tide. It is true that you have to tread a considerable stretch before you can dip your feet in the pristine waters of the Indian Ocean, but the reward that awaits you is a beach so deserted that you sometimes wonder whether there really are other people on earth apart from yourself – an enormously unusual experience for urbanites like us!  And, amazingly, in this remote and secluded environment, Nathalie and her efficient team manage to offer their guests impeccable world-class service.

Before we set off we were clear that we wanted to become acquainted with a little bit of Mozambique, but it was thanks to you that the experience we gained was one that Gerardo and I are not likely to forget.

Thank you again,

Alejandro Caffarini Bálint

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